Maintenance & Sustainment

AV and VTC Maintenance That Keeps Rooms Mission-Ready

G-Star Telecom maintains audio-visual and video teleconferencing systems for federal agencies and enterprises, with experience across 500+ service locations in 38 states. Conference rooms, VTC suites, training rooms, and auditoriums stay available because maintenance is planned, tracked, and reported.

What Our Maintenance Programs Cover

Preventive Maintenance — Scheduled visits coordinated with your operations to avoid mission-critical meetings.

Break-Fix Support — Remote troubleshooting and on-site repair.

Spare Equipment — Spare parts management to speed equipment replacement.

Lifecycle Support — Firmware and software currency, end-of-life advisories, and refresh planning.

Service Desk & Reporting — Requests tracked through the G-Star AV Operations Center (AVOC) against defined response and resolution targets.

Proven on Federal Maintenance Contracts

For the Internal Revenue Service, G-Star supports more than 400 conference rooms through 2027 as prime contractor and subcontractor across maintenance, on-site support, and modernization work.

How to Buy

Federal agencies can order through NASA SEWP VI (Contract No. 80TECH26D0482) and the GSA Multiple Award Schedule (Contract No. 47QTCA26D00A9). Set-aside pathways are available through G-Star as a Veteran-Owned Small Business and through teaming partners we have in place that are SBA 8(a) and SDVOSB certified.

Request a Maintenance Assessment

Tell us your sites, room counts, and current support arrangement, and we will outline a maintenance approach.

Talk With G-Star

Request a capability briefing: info@g-startelecom.com | 704-909-2929.

G-Star Telecom Inc. is a Veteran-Owned Small Business (VOSB), NASA SEWP VI contract holder, and GSA MAS contract holder. UEI: ZX9LLMKMPAY9 | CAGE: 6W9E8.