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Tech Support Request

Audio-Visual & Video Conferencing Systems

G-STAR Premier On-Site:

  • 24x7 Telephone Support

  • Next Day or Escalated On-site Service and Repair

  • Software Upgrade based on Manufacturer Release

  • Network Troubleshooting & Fault Isolation Assistance

G-STAR Premier:

  • Normal Business Day Telephone Support 8:00 AM-5:00 PM (local time) v Next Day or Escalated Hardware Replacement

  • Software Upgrade based on Manufacturer Release

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